Confident professional with outstanding skills dealing with the public. Honest, loyal

COMPANY	POSITION HELD	DATES WORKED
City of Ames	(Confidential)	10/1985 - 3/2000

SCHOOL	MAJOR	YEAR	DEGREE
College of Lake County	Accounting	1975	Associate Degree
Steinmetz HS	English, Business law	1965	High School/GED Degree

Highlights:

Travel to Davis, Cal. to train on new parking system and later implementing changes to our own system

Companies I like:

IBM, McFarland Clinic, Sauer-Danfoss, Iowa State University

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Leadership

• Customer service
• collections
• data entry
• cash handling
• confidentiality

Helped initialize new system of issuing citations and processing payments. Successfully handled incidents of anger and conflict caused by issuance of parking tickets.