Summary I am hard worker and a dependable person skilled in many aspects of customer service, interpreting and I am willing to learn. I am a capable problem solver and I also have a strong people skills. Furthermore I am a reliable interpreter who maintains a high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase customer loyalty. Accomplishments Managed call flow with up to 120 calls in queue per day Exceeded corporate target for customer satisfaction for 4 months in a row. Earned a perfect attendance record for 3 years in a row.

Highlights:

• Scheduling
• Customer Service
• Filing
• People Skills