Summary * Knowledgeable Able to answer inquires regarding company and services. * Excellent problem solving and negotiating skills. * Able to handle at high volume of inbound calls in a fast pace environment, with minimum supervision, while maintaining emphasis on the highest quality of service. * Personable Able to interact with individuals from various ethnic, social and educational backgrounds.

Highlights:

• Management
• Firepond Answer
• Quality Assurance