PROFESSIONAL SUMMARY Technical Service Manager/Field Service Break/Fix Engineer with extensive experience in field service and technical support. A+ Certified. Responsibilities have encompassed diagnosing problem, Electro/Mechanical maintenance and repair, conducting tests, software, applications, Windows, installation, as well as providing on-site technical assistance for customers. ADDITIONAL QUALIFICATIONS * Specialized knowledge of wide format and desktop inkjet printers, materials, and inks. * Proven track record of consistently providing timely, concise customer technical service. * Strong customer service and follow through skills with a dedication towards complete customer satisfaction. * Vast experience in organizing, managing, and implementing technical projects. Interface effectively with customers, vendors, and business colleagues.

Highlights:

• Networking
• Imaging
• Application Support
• Applications
• Support
• Customer Service
• Desktop Computer
• Documentation
• Email
• Tech Support