Summary of Qualifications * Experienced concierge great at representing organization to public * Knowledgeable, reliable, and resourceful in meeting customers' needs * Effective in addressing concerns and questions regarding tours, restaurants, and entertaining citywide strong knowledge of surrounding area and all recreational, hospitality and business related information * High proficiency in Microsoft, Office, Word, Excel, and Access * 65 wpm typing skills * Excellent verbal and written communication with internal and external sources * Organized multi-tasker efficient and accurate multi-line switchboard operator * Dedicated hard worker who thrives in high-volume, fast paced environment * Fluent in English, Portuguese, Cape Verde, and Spanish

Highlights:

• Management
• Firepond Concierge
• Microsoft Access
• Written Communication