Occupation:Customer Service Supervisor |
Location:Frederick, MD |
Education Level:Trade School |
Will Relocate:YES |
Description
Maintain a friendly mature attitude while greeting patients and works well with others* Punctual and very reliable* Performed general office duties* Entering patients demographics* *Verifying benefits for insurance** Answering multi phone system and assisting customers with their inquiry's and or billing inquiries* Setting up New accounts and maintaining active accounts; Multi tasking with excellent time management* Scheduled appointments and reminder calls for follow up visits * Computer literate with windows and internet software knowledge* Data Entry, Faxing, Copying, and Scanning * Filing *Billing & Resolving customer complaints on accounts AR and AP* ICD9 & ICD10 codes *Applying moneys to patients accounts* Site, ACH, Cash deposits and Credit Card Payments * Processed payments for services rendered. *Co-pays, Transfers and Adjustment's (EOB's Explanation of Benefits) * Reimbursements for over payment and Return check 's (fee charge) ($35.00) and late payment fee's* Performed UA's and maintained client charts* Maintained a sanitary work environment* Hippa Law requirements for all patients, clients and staff

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