Occupation:Customer Service Representative |
Location:Hollister, CA |
Education Level:Some College Units Completed |
Will Relocate:YES |
Description
COVER LETTER: Dear [Hiring Manager's Name] , Please accept my enclosed application for the positon of call center representative at your company. Having read through your job posting, I was excited to discover my skillsets and experience match your desired qualifications. As a call center representative for a leading hard drive manufacture. I spent over 10 years honing LISTENING, TROUBLESHOOTING, PROBLEM SOLVING, COMMUNICATION, COMPUTER knowledge and CUSTOMER SERVICE skills. I am very proud of what I have accomplished. In just six months on the job as the Front Lobby Receptionist the manager of Technical Support approached me with the offer of Call administrator. Unbeknownst to me, was the stepping stone to a career as a third level technical engineer. By the end of the 90 day probation I was already assisting 2nd and 3rd level calls. * Exam Service Rating= 98% over two years * Quickly learned all products in just one week * Answering 90+ calls a day with 99% first call resolution It would be a great honor to be a member of the [Company Name] team since your company is one of the best in the industry at employee development. I believe that my customer service skills and prior call center experience would help your company boost customer satisfaction. I am looking forward to discussing the position with you in more detai l and am available by phone or email at any time most convenient for you. Thank you for your time and consideration. Sincerely, Your Name
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