Occupation:Customer Service Representative |
Location:North Miami Beach, FL |
Education Level:High School/GED |
Will Relocate:YES |
Description
PROFILE * 18+ years of experience, delivering calm customer service, while remaining focused on addressing the customer's needs to high level positive outcomes * Reliable and responsible employee, successful at working alone or as a member of a team * Depended upon to be good troubleshooter/problem solver * A contributing team member * Good teaching skills, and trained new employees * Able to Operate PBX systems by Meridian, ATT, Mitsubishi, & Panasonic * Intermediate computer Literate, Excel, Word, Outlook * Fluent in Spanish, good French & working knowledge of Italian
Work Experience
| COMPANY | POSITION HELD | DATES WORKED |
|---|---|---|
| (Confidential) | Front Desk/Concierge | 1/2014 - Present |
| Fisher Island Club | Pbx Operator, Front Desk | 1/2013 - 1/2014 |
| Le Trianon Condominiums | Lobby Attendant, Concierge | 1/2010 - 1/2013 |
| Front Desk | Pbx Operator | 1/2006 - 1/2009 |
| Ritz Carlton Hotel | Pbx Operator | 1/2001 - 1/2006 |
| Grand Bay/Wyndham Hotel | Pbx Operator | 1/1998 - 1/2001 |
| Crown Plaza/Wyndham Hotel/Radisson Hotel | Pbx Operator | 1/1995 - 1/1998 |
Accomplishments
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