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Customer service for more than 20 years

Occupation:

Customer Service Representative

Location:

Miami Beach, FL

Education Level:

High School/GED

Will Relocate:

YES

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Professional Summary Provides direct services to clients in accordance with the wic procedure manual. Maintains information in accordance with state and federal statutes, rules, and regulations, Enters client data into wic data system, Completes computer screens accurately, Issues benefits, works front desk, schedules clients appointments. Interviews client for demographic, financial eligibility, Medical data and nutrition history. Instructs participants, individually or in groups, on redemptive process of wic benefits, rights and obligations and program procedures. Delivers low risk nutrition contact to clients. Offers voter registration services to all clients. Attends staff meetings, trainings and staff development activities. Completes leave, attendance, ears, travel and any other reports required to establish procedures.

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