Description
SUMMARY A highly skilled ambitious and proven Insurance Professional, who quickly builds positive rapport, establishes trusted relationships and partnerships, increases customer/client retention and maximizes opportunities that lead to increases in customer service. An effective communicator and presenter, who strategically and tactically grabs the focused attention and respect of customers, clients, C-level executives and stakeholders. Takes initiative by identifying and generating new business opportunities, consistently meeting targeted goals and quotas with a high close rate. 10 being the best. Contacted all customers that did not give an Adjuster a 9 or 10, so that feedback When an Agent had any questions regarding an auto policy what was and was not covered by our policy they would contact me. Performed field travel to agents in my territory advised them with policy standards and guidelines. Won Performance Bonuses and was invited to the Agent's Kick-Off Meetings all four years. could be given to the Adjusters for better client retention.
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