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Donna Z

Collections Agent

Occupation:

Collections Agent

Location:

Beecher, IL

Education Level:

High School/GED

Will Relocate:

YES

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PROFESSIONAL SUMMARY Dynamic healthcare professional with over 20 years of healthcare and customer service experience. Extensive knowledge with Managed Care, BlueCross, Workers Compensation, 3rd Party Liability and Self Pay insurances. Proficient in Microsoft Word, Excel, NDAS, ClaimSource, Certer, Siemens, ChartView, Peoplesoft, Kronos, and Availity, Knowledgeable of CPT and ICD9 coding and basic Medical Terminology. Read and understand Explanation of Benefits. Analyze and resolve problems efficiently. Excellent verbal and written communication. Works well with all levels of management.

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