Areas of Expertise Customer expert, Motivational, Team Builder, Energetic work attitude, Strategic Planner, Leadership Skills, Troubleshooting and Research, Passionate independent achiever, Problem Solver, Patient Listening Skills, Effortless Multitasking Developed highly empathetic client relationships and earned reputation for exceeding customer care specialist goals. Aggressively increased sales using innovative techniques customer relations and leadership skills to market the life time membership product. Assisted in training and provided back-up for other customer care specialist when needed. Resolved product issues and shared benefits of new technology. Managed quality communication customer support and product representation for each client. Promptly responds to general inquiries from members staff and clients via e-mail and fax. Worked closely with customer care specialist team to ensure all calls e-mails and voice mails were answered in a timely and sufficient manner.

Highlights:

• Computer Operations
• Accounts Receivable
• Benefits
• Customer Service
• Data Entry
• Financial Industry
• Leadership
• Microsoft Word
• Purchase Orders
• Research