Proven team builder & leader with outstanding revenue stream development skills, "Can Do" attitude, great sense of humor and customer oriented.

COMPANY	POSITION HELD	DATES WORKED
Goodwill Industries San Diego	(Confidential)	10/2005 - 2/2007
Fedex Kinkos	(Confidential)	5/1999 - 9/2005
Toys R Us	(Confidential)	1/1991 - 4/1999

SCHOOL	MAJOR	YEAR	DEGREE
Artesia High School	General Education	1964	High School/GED Degree

Highlights:

Senior executive advisor to CEO of an $18 million dollar non-profit retail organization. Established a consulting business that conducts "Leadership & Customer Service" seminars to retail businesses. Spearheaded and led a team of 13 district customer consultants that refined support procedures for corporate sales organization. Managed & coordinated "Stores within a Store" professional services departments, building materal store and sales organization.

Companies I like:

Coca-Cola, Waste Management, AT&T, Pepsi-Co, Washington Mutual

Business Development
Strategic Planning
Organizational Process Design
Reporting
Balance Sheet Responsibility
Microsoft Office
Bookkeeping
Presentation Skills
Business Writing Skills
Organizational Process Design and Development
Sales Force Automation
Sales Interpretation
P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• Director
• Business Development
• Management
• Leadership

Negotiated voucher & bank draft agreements with local Employment services & Department of Rehabilitation that has a potential to increase annual sales dramatically. Re-organized & coached front line managers on effective team building, presentation skills, customer service & leadership skills.