Qualifications: Over 25 years of management, sales and marketing skills. I was instrumental in the support and sales of a start-up company, which resulted in a favorable outcome in productivity and profitability. Lead Front Desk Customer Service Associate-Total Woman Gym & Spa (March 2014 to October 2014) * Greeted and checked in all members and guests in a pleasant manner Maintained the facilities inventory responsible for ordering all office housekeeping and spa supplies * Administered the retail sales of club items * Handled the purchase of personal training sessions/packages * Regulated all phone calls received and ensured that all inquiries were answered promptly * Monitored the policies/promotions of the club and ensured the front desk staff was compliant * Prepared the monthly schedule for the front desk kid's club and housekeeping staff * Contacted delinquent members to work with them on payment plan options Responsible for balancing the daily sales generated from the gym and spa

Highlights:

• Sales
• Computer Literate
• Inventory
• Management
• customer service
• customer service representative
• event specialist