I am an experienced and driven General Manager in the Food & Beverage Industry who is looking to continually cultivate my knowledge. I enjoy the challenge, momentum, and outgoing community nature of the Customer Service business.

COMPANY	POSITION HELD	DATES WORKED
Pancho's Place Mexican Restaurant	(Confidential)	11/2003 - 9/2004
Happy Hollow Tavern	(Confidential)	5/2001 - 11/2006
TGI Friday's	(Confidential)	6/2000 - 4/2001

SCHOOL	MAJOR	YEAR	DEGREE
Chippewa Valley Technical College	HSED	1999	High School/GED Degree

Highlights:

Companies I like:

Outback Steakhouse, Burracho's Mexican Grill, Ruby Tuesday, Red Robin, Green Mill, Ramada, Holiday Inn

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• Business Management
• Office Administration
• Resource Management
• Workforce Scheduling
• Inventory Planning
• Efficiency Improvement
• Supplier/Vendor Management
• Labor Relations

The experience in event planning and catering I received while working at the Happy Hollow Tavern in Altoona, WI has been invaluable to my career. Not only has it given me the knowledge and resources needed to better assist our guests and to promote our own establishments special events, it has helped me to remember to recognize and appreciate the value of employee moral. It compelled and encouraged me to plan a Holiday party, Company Picnic, Employee Night Out, and work with the owners of the business to shut down one time per year and take all of the employees up North to their cabin. The Marketing & Advertising experience I have acquired has given me an opportunity to create in-house advertising for the business that includes implementing an in-depth closed circuit television presentation showcasing daily specials, events, and entertainment using Microsoft Office PowerPoint and Point of Sale signs for the restrooms using Microsoft Office Publisher. As a result our Happy Hour sales and Sunday pool leagues increased.