Results-driven and decisive leader, managing efficient daily operations of up to 137 stores, implementing quality programs, and ensuring store goals are met. Proven in driving sales growth, enforcing quality customer service initiatives and exceeding shrink results in alignment with budgets and forecasting. Highly effective in hiring, training, and managing top-performing teams, creating inviting and sanitary store environments, complying with strict quality standards and regulations. Outperformed 11 of 16 regions in identical store sales compared to prior year. Expertise includes: • Multi-Operations Management • Store Efficiency • Budgeting • Inventory Controls • Sanitation • Customer Service Management • Training & Development • Strategic Planning

Highlights:

• Multi-Operations Management
• Customer Service Management
• Training & Development
• Inventory Control leader
• Strategic Planner
• Inspires Teams
• Results Oriented
• Subject Matter Expert