Professional Summary Experienced Parts Sales Manager and Service Advisor Experienced retail parts sales professional with large retail Parts Company. Managed parts department with large Midwest lift truck and heavy equipment dealer. Over 10 years of management experience and 4 years of assistant service advisor. Honest, friendly, and adept at building rapport with clients. Self-starting and goal-oriented strategist with the confidence, perseverance, and vision to promote success. . Summary of Qualifications Formerly ASE parts pro certified * Employee managing * Payroll management * Inventory control * Shipping and receiving * Tire and battery sales * Light parts installation * Warranty control of GM tow motor parts * Schedule tire repair for tow motor customers * Time management * Parts replenishment for 19 service vans * Excellent customer service * Service advisor experience * Excellent attendance * Budget planning and control * Communicates and interacts professionally and effectively with other departments * Leadership, supervision, and management * Microsoft Word, Excel, PowerPoint, and Outlook * Successfully managed parts for Hyster lift truck, heavy equipment and multiple lift truck brands * Pulled and delivered parts to customers

Highlights:

• Budgeting
• Install
• Inventory
• Inventory Control
• Leadership
• Management
• Microsoft
• Microsoft Excel
• ohio
• customer service