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Elzora W

Customer Service/Transportation Dispatch

Occupation:

Customer Service Representative

Location:

Cleveland, OH

Education Level:

Associate

Will Relocate:

YES

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Summary of Accomplishments & Skills * Experience in de-escalating explosive situation/s * C * Skilled in motivation and management of other staff * Sensitive to customers' needs * Able to provide timely resolution to customer concerns * Knowledge of Microsoft Office suite and multi/line phones * Strong oral and written communication skills * Ability to remain calm under pressure Accomplishments & Skills * Experience in de-escalating explosive situation/s * C * Skilled in motivation and management of other staff * Sensitive to customers' needs * Able to provide timely resolution to customer concerns * Knowledge of Microsoft Office suite and multi/line phones * Strong oral and written communication skills * Ability to remain calm under pressure

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