Dedicated customer service professional offering three years of call center experience and six years customer service experience in the restaurant and hotel industry. Seeking a Customer Service or Account Representative position with a company that will utilize previous experience and skills to meet business objectives and support commitments to customer service, employee development, and continuous improvement.

Highlights:

Promoted to account liaison.

Companies I like:

Any Healthcare agency such as United, Cigna etc..

• Customer Service
• Account Representative
• Trainer

Promoted to account liaison in communicating with special client group. Responsible to instruct new hires in phone techniques and data-entry processes. Exceeded AHT and quality expectations.