SKILLS SUMMARY * AutoCAD 2D Drafting and 3D Rendering (architectural layouts/floor plans, landscapes/pools, elevations, mechanical design, civil engineering drawings, etc.) * Microsoft Excel, Word, PowerPoint, and Windows AS/400, OS/400, DB2 working knowledge of SQL * Excellent communication skills either in person, or by phone, e-mail, or correspondence * Consistent superior Customer Service investigates and resolves issues in a timely manner * Ensure adherence to OSHA and all governmental safety and sanitation regulations * Quality Assurance expertise (writing testing scripts, developing test methodologies/standards, actual testing, hardware/software installations, etc.) * Notary Public (current) * Staff training, motivation, and supervision * Completing projects on time within strict guidelines and tight budgets