Outstanding professional trainer with great presentation skills, great training developer, creative, resourceful, innovative

COMPANY	POSITION HELD	DATES WORKED
(Confidential)	(Confidential)	5/2006 - Present
West Corporation	(Confidential)	2/1993 - 2/2006

SCHOOL	MAJOR	YEAR	DEGREE
Oliver Wendell Holmes	General	1973	High School/GED Degree

Highlights:

Nine years experience as a classroom instructor including development of training guides and materials, five years experience as an operations manager for a call center

Companies I like:

USAA, SSFCU, Capital Group, The Hartford, Washington Mutual, World Savings, Conns, US Government, Chase

P&L responsibilities
Presentation
Ecommerce Strategy and digital marketing channels optimization - SEO, SEM, email, affiliates - for high-profile accounts.
Technology Solutions
Sales Support
Software Implementation
Requirements Analysis & Specification
Leadership

• trainer
• instructor
• teacher
• training developer

Training new hires and training development