Qualifications: . 10 years of experience working in a medical center handling patient and referral requests. . Knowledge of claim processing in medical insurance segment comprising of ICD-9, ICD-10 and CTP coding . In -depth knowledge of insurance policies and coverage's, Claim payment procedures . Ability to work with numbers and word meticulously . Familiarity about working in fast pace environment . Strike a positive cooperative tone with both customers and coworkers Profile . Maintain professional communication with medical center staff, payers, physicians, and patients. . Handle high volume of patient calls and complaints, payers correspondence, or in person contact. . Do collection for 90 days past due, make sure all patient medication get to nursing facility at time of Admission.