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Eric G

Quality Assurance Specialist

Occupation:

Quality Assurance Specialist

Location:

Rockville, MD

Education Level:

Associate

Will Relocate:

YES

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Professional Summary * US Permanent Resident, over 6 years of software Testing experience in both Manual and Automation. * Solid understanding of Software Development Life Cycle (SDLC) & Testing Methodologies * Involved in entire Project lifecycle from requirements, testing to delivery. * Proficient in both Manual and Automation testing, extensively used automation testing tools * Solid understanding of QA Methodologies like Waterfall, Iterative, and Agile * Expertise and experience in performing different kinds of testing like Functional, GUI, Integration, Backend, Performance, Regression, Smoke, System, and UAT testing. * Extensive experience in writing and executing Test cases and Test Scripts mentoring customer's staff, working with overall team to meet project goals. * Knowledge of programming skills and understanding of VB script * Extensively experienced to work with various defect tracking tools like ALM/Quality Center, Clear Quest * Knowledge and exposure to the Star Team, Clear Case, a Configuration Management Tool. * Familiar with different standard like CMMI, IEEE and ISO standard. * Excellent Organizational ability, Communication skills, analyzing skills, technical documentation and reporting skills. * Strong communicator and skillful in working closely with customers to identify and resolve problems. Summary: Served as a consultant at Kaiser Permanente's $3 billion Health Connect project, responsible to analyze and test business workflows that organize and integrate clinical information for each of its member's clinical records, pharmacy information, charts, and clinical practice guidelines. Responsibilities: * Responsible for analyzing the business requirement and functional specifications to design tests and create test scenarios. * Develop manual test cases and RTM (Requirements Traceability Matrix) using Application Lifecycle Management (ALM). * Perform Smoke, Functional, Integration, Regression and System Testing. * Report and track defects found during the execution of manual test cases and automated test run in ALM. * Responsible for performing Functional testing on the application by creating Manual and Automated Test Scripts using VBScript in Unified Functional Testing (UFT). * Created and maintained project-wide Object Repository. * Enhanced the recorded scripts to resolve synchronization issues. * Created User-defined functions (UDF), functions libraries and maintained the initialization scripts to set-up the work environment. * Performed Data-driven testing using data tables in UFT * Integrate UFT with ALM and schedule the execution of UFT scripts from the ALM to perform regression testing and integration testing. * Responsible for identifying the functional test cases for Regression Testing and automated those scripts using UFT. * Used UFT to conduct Data Driven Testing by pulling data from a table. * Designed and executed automated test scripts for Functional, GUI and Navigational testing to identify errors within the applications using UFT * Writing SQL queries and statements to test database for retrieving information, editing data and inserting the data. * Performed database testing/back-end testing by writing queries in Oracle. * Met with the developers and technical content writers on a daily basis to update the test documents. * Participate weekly meetings and discussed Enhancement and Modification Request issues. Environment: HP ALM, UFT, Java, C++, HTML, XML, VB Script, UNIX, Oracle, VB and Windows Summary: Portfolio is a Web-based service that simplifies ordering, network management, and reporting. It has several modules like, E-Billing, Order Management. E-Billing via Portfolio provides invoice presentation online that can be downloaded into an Excel spreadsheet and allows customers to get their access and make a payment online. Responsibilities: * Analyzed the Functional Requirements and Design documents to ensure that the system met all the technical and business requirements of the applications. * Manually generate and implement templates for Test Plan, Test Cases, and Test Scripts and performed Manual Testing on the entire application. * Responsible for preparing several Test plans and Test cases, Test scripts for Integration, System, User Acceptance, Functional and Regression testing. * Generated Test Analysis Reports and Graphs using Quality Center * Performed Functional and Regression testing using Mercury Interactive Quick Test Pro * Enhanced QTP Scripts using different User-Defined-Functions. * Conducted Data Driven Tests as per the User requirements. * Responsible to run QTP script in three different environments. * Version Control and build management using PVCS Tracker * Performed back end testing by verifying the data in the Oracle Database. * Participated in weekly defect review/Status meeting. Environment: Quick Test Pro, Quality Center, .net, Windows, UNIX, Web Sphere, TOAD, Oracle, PVCS Tracker. Company : Capital One Bank, Richmond, VA Duration : March 2012 - June 2013 Title : Software Tester Summary: Capital One is a leading financial services firm. Capital One focused on establishing software test organization in preparation for the development of an in-house HR tool, which would be used by over 20,000 of the bank's employees. After this new product was launched, Help Desk calls dropped significantly. Responsibilities: * Performed manual testing of the entire application. * Managed communication with the System developers concerning business and user requirements of the applications. * Used Test Director for uploading requirements, creating Test Plans, Test Cases, Test Sets and updating Test results. * Extensively involved in testing the application, which was executed in two phases. Initial testing was conducted manually and later phase was executed using Rational Robot. * Extensively involved in writing, executing and analyzing UAT, Database Checkpoints and Data Driven Test Scripts for all the projects using Rational Robot. * Extensively executed SQL Queries on Oracle tables to verify the database. * Performed Black Box, Functional, Integration, UAT and Regression Testing of the website. * Worked on Rational Clear case and Clear Quest for Configuration and Change management and Bug tracking. * Initiated defects and assigned to Development teams with appropriate severity levels. * Analyzing and reporting the test problems/failures and defects to the Development Team. Environment: Windows, UNIX, Java, JavaScript, SQL, PL/SQL, Oracle, Crystal Report, Web Logic, Rational Robot, Clear Case, Clear Quest Company: MTN Mobile (Cotonou/Benin West Africa) Duration: November 2009 - July 2011 Title : Software Test Engineer Summary: It is a Web-based service that simplifies ordering, network management, and reporting. It has several modules like, E-Billing, Order Management. E-Billing via Portfolio provides invoice presentation online that can be downloaded into an Excel spreadsheet and allows customers to get their access and make a payment online. Responsibilities: * Analyzed the Functional Requirements and Design documents to ensure that the system met all the technical and business requirements of the applications. * Manually generate and implement templates for Test Plan, Test Cases, and Test Scripts and performed Manual Testing on the entire application. * Responsible for preparing several Test plans and Test cases, Test scripts for Integration, System, User Acceptance, Functional and Regression testing. * Generated Test Analysis Reports and Graphs using Quality Center * Performed Functional and Regression testing using Mercury Interactive Quick Test Pro * Enhanced QTP Scripts using different User-Defined-Functions. * Conducted Data Driven Tests as per the User requirements. * Responsible to run QTP script in three different environments. * Version Control and build management using PVCS Tracker * Performed back end testing by verifying the data in the Oracle Database. * Participated in weekly defect review/Status meeting. Environment: Quick Test Pro, Quality Center, .net, Windows, UNIX, Web Sphere, TOAD, Oracle, PVCS Tracker.

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