QUALIFICATIONS: Twenty five years of automobile service experience * Management and supervisory experience * Profit and loss responsible * Supervision of union and nonunion personnel * Contract negotiations * Service of trucks, buses, and fleet vehicles * Cost control * Project management * Recruited, interviewed, hired, trained, and evaluated personnel * Warranty administration * Loss prevention * Provide court testimony * Knowledge of OSHA, HAZMAT, and EPA requirements * Purchasing including capital equipment * Vendor negotiations * Payroll * Site security * Inventory management * Sales and sales support * Familiar with a variety of testing equipment, software, and hardware * Known among my peers and employers for my organizational skills and ability to perform multiple projects * * Effective trainer, mentor, and teacher. Train personnel in automotive repair, service management, customer relations, and company protocol. * Restructured the method of technician payment vs. customer charges. This increased efficiency and lowered costs.

Highlights:

• Automotive
• Service
• Csi
• Gross Profit
• Cost Control
• Training
• Hardware/Systems
• Inventory