Summary Skills Experience SHERI BAKER timsheri05@yahoo.com Dedicated Customer Service Representative/Manager and motivated to maintain customer satisfaction and contribute to company success. Strong organizational skills Inventory control familiarity Active listening skills Customer service expert Seasoned in conflict resolution Executive management support Sharp problem solver Microsoft Excel, Outlook, PowerPoint, Word Regional Inside Sales Manager Aug 2004 to Aug 2017 Canfield & Joseph - Fort Worth TX Generated sales and inventory reports in Excel with data from a variety of sources, maintaining a 100% accuracy rate. Attended local, regional and national trade shows for product development training as defined by territory needs. Promptly responded to general inquiries from members, staff, and clients via mail, e-mail and fax. Promptly responded to general inquiries from members, staff, and clients via mail, e-mail and fax. Organized weekly sales reports for the sales department to track product success. Trained numerous employees. Excelled in exceeding monthly/yearly sales goals. Developed highly empathetic client relationships and earned an excellent reputation for excellent service. Customer Service Aug 2001 to Aug 2004

Highlights:

• Customer Service
• Data Entry
• Foundry
• Inside Sales
• Inventory
• Inventory Control
• Management
• Microsoft
• Microsoft Excel
• Microsoft Outlook
• sales
• management
• manager