SUMMARY OF QUALIFICATIONS Over 22 years of professional experience in the electronics field, and an extensive background as a small business owner and manager. Over 13 years in the Technical Writing field. Expertise in the following areas: * Customer Training Management Engineering Support Technician Robotics Quality Control Equipment Calibration Estimating costs Writing Test Procedures Writing failure analysis reports Technician Training Issuing return authorizations Troubleshooting systems /complex circuits Scheduling employees Purchasing Software debugging and testing Field service Phone Technical Support Administering warranty claims Payroll Management Database Management Microsoft: Word, Excel, Access, PowerPoint Operate oscilloscopes, digital volt meter (DVM), digital multi-meter (DMM), current meter, and signal generators