QUALIFICATIONS: * MS Office 2010 * Medical Terminology * Anatomy and Physiology * Electronic Claims Processing * Medicare/Medicaid/Workers' Compensation Programs * Following CPT Coding Guidelines * CPT-4 and ICD-9 Coding * Epic * Customer Service Skills * Scheduling & Confirming Appointments * Education on HIPPA Regulations * Typing 40 WPM * 10 key 8606 KPH * HIPPA/OSHA trained * Health Insurance * Conducting Pre-certificationEXPERIENCE: Cleveland Clinic Solon, OH Patient Service Representative July 2015 - Current Duties: Call center customer service preregistration, insurance verification and scheduling for Cole Eye Institute.

Highlights:

• Insurance
• Benefits
• Billing
• Medicare
• Microsoft Office
• Claim Processing
• Compensation
• Customer Service
• transcript