SUMMARY: High energy, self-confident, and results driven professional with over 15 years' experience as a loan officer and manager. Possesses outstanding interpersonal and communication skills both in Spanish and Engish, high levels of resourcefulness, a strong initiative, and a passion to develop and maintain client relationships and in providing excellent customer service. PROFESSIONAL HIGHLIGHTS: Management * Management and directed daily operations of four lending branches. * Planned, directed, and coordinated the activities of employees to implement institution's policies, procedures and practices concerning granting and extending lines of credit for short and long term personal loans. * Reviewed collections reports to determine the status of collections and the amounts of outstanding balances. * Oversaw the flow of cash in accounts payables/receivables.

Highlights:

• Collection
• Compliance
• Customer Service
• Delinquent Accounts
• Leadership
• Management
• Microsoft Excel
• Payables
• accounting
• finance
• audit
• accountant