SUMMARY Customer Service professional who goes above and beyond to ensure that customer/clients have a positive experience. Experience working with diverse populations. Adept at assessing customer/client needs and using a proactive approach to plan next steps and determine the best solution. Deeply committed to improving the quality of life for customers/clients.

Highlights:

• Complaints
• Credit Cards
• Medical
• Medical Records
• Messaging
• Microsoft Word
• Software
• Spreadsheet
• Voice
• Word Processing