Description
SUMMARY OF QUALIFICATIONS From the Sales Floor to Service Management I understand the service the business of Customers. I work well in teams and advocate a supportive work environment. I have been creative and have been successful in implementing new programs. I use challenges as an opportunity to grow and use them as teaching tools. I inspire creativity around me, and seek solutions to problems using excellent conflict management skills. I have been utilized to diffuse customer's conflicts and mitigate damages to our business and brand. I am proficient in Excel, PowerPoint, and Microsoft office. I am comfortable creating, implementing and presenting new and improved programs. Work of experience [From 1/1/2012 to Present] [Lowe's Home Improvement Centers] [Pittsburgh PA.] Field Service Manager [ Consistently received above achieving marks on Personal development evaluation, market evaluation, build relationships within my team and installer base to maintain capacity throughout market] [From 5/1/2008 to 1/1/2012] [Lowe's Home Improvement Centers] [Miami FL] District Commercial Account Specialist [ Consistently received above achieving marks on Personal development evaluation, Am responsible for bringing business to the six stores in my district, building incremental sales, Maintain relationships with existing customers and building new relationships with new customers, working closely with District and Regional management to implement all corporate plans] [From 4/2007 to 5/1/2008] [Home Depot] [Fort Lauderdale FL] Flooring Specialist [Maintain a successful business attitude and on a consistent basis exceeding a budget put before me, Providing Excellent customer service. Working with customers to build their projects regardless of the department, consistently winning awards and bonuses for highest sales and customer service for the store and district] [From 9/1985 to 4/2007] [Pro-Image Flooring] [Sunrise FL] Owner / Operator [ Maintain a successful business sales in flooring and verticals and blinds, Owning my own business gave the ability to see and drive sales, motivate employees, Teach several sales closing techniques]
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