Alberts Seeking a rewarding position which can make use of my varied skills in which I can 5221 Old Union Road learn and grow and contribute to the success of the company. Charles City, VA 23030 804-892-6429 stephanybasmom@aol.com Employment History Quality Control Technician 10/2015 - present Integrity Staffing Solutions, Chester, VA 23831 * Performing quality control for manufactured food product (Sabra Dipping Company) * Periodic sampling of manufactured product for compliance with quality standards * Logging and maintaining sampling procedures in quality control database * Handling and storage of samples Customer Service Coordinator/EDI Technician 8/2012 - 8/2015 Quality Transportation Services, Inc., Mechanicsville, VA 23116 * Managing rail car movements and activities for 15 customers * Serving as point of contact with the customers in all rail-related activities * Contacting rail partners for problem resolution and accurately log interventions * Reading and interpreting Electronic Data Interchange (EDI) messages and solving issues related to EDI on a proactive basis across the entire company of over 100 customers Sales Associate 6/2011 - 8/2012 Lowe's, Chester, VA 23831 * Opening and closing the store, general maintenance of the store * Selling products and services to both retail and wholesale customers * Selling products and services over the phone and general phone answering * Researching past sales and providing documentation for customers Waitress/Bartender 3/2004 - 9/2011 Richard's Restaurant, Richmond, VA 23230 * Providing direct management of the customers' experience, including order taking, delivering orders, cashiering, and cleaning * Providing the customer with a relaxing and enjoyable atmosphere * Training wait staff and performing administrative duties such as answering phones booking events Cake Decorator 1/2009 - 9/2011 Walmart Supercenter, Colonial Heights, VA 23834 Decorating and icing cupcakes and cakes * Assembling and sculpting cakes * Creating fondant figures for cakes * Assisting in cake design Sales Associate 4/2007 - 3/2009 Dillard's, Colonial Heights, VA 23834 * Selling products and related cashiering * Reconciling sales to cash, checks and credit sales

Highlights:

• Documentation
• EDI
• Electronic Data Interchange
• Quality
• Quality Assurance
• Retail
• Transportation
• Wholesale
• Customer service