Occupation:Customer Service Supervisor |
Location:Lewisville, TX |
Education Level:Associate |
Will Relocate:YES |
Description
* Excellent interpersonal communication and multi-tasking skills in a structured environment. * 7 years' successful experience in customer service and support with recognized strengths in account maintenance, problem-solving and trouble-shooting staff support and supervision and planning/implementing proactive procedures and process. * Knowledge of regulations, offsets and deductions, disability duration, medical management practices and Social Security and Medicare application procedure as applicable to line of business * 15+ years in financial services. * Proficient computer skills. * Excellent working knowledge Lotus, Microsoft Excel, WordPerfect, Microsoft Word, Windows XP, Microsoft Suite * Ability to function independently within a multi-task environment while mastering a variety of tasks and functions. * A team player, with proving attention to detail abilities. * Extensive customer contact
Work Experience
| COMPANY | POSITION HELD | DATES WORKED |
|---|---|---|
| Answered Customer Calls | Manpower Staffing Customer Care Agent Citi/ One Main Financial Account Manager | 11/2016 - 12/2017 |
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