P & C insurance professional with over 25 years experience with a major p&c insurance provider in the New Jersey, with a well developed customer service background. Experienced in commercial lines and personal lines of insurance. Expertise in field and branch operations. Highly developed level of experience and understanding of the IT environment, including testing and lead responsibilities. Looking to continuing my exposure in a P & C environment, where I can assist and lead others in this fast growing, dynamic environment. Qualification Highlights: * P & C background in commercial lines products such as, customarq, work comp, umbrella, property and liability and auto, worldcert life sciences trails, and global service reports, as well as international policy types * Personal lines experience with homeowners, auto and billing systems * Functioned for 4 years as a commercial lines branch underwriting assistant with a commercial book of business of $ 4 million * Participated in daily interactions with sr. underwriters and external customers on book of business * Was the subject matter expert for the commercial lines products * Trainer to new hires on various commercial lines systems * First line of contact for the field to lend assistance and training on various Commercial lines of business. * Liaison between state filings and I/T for field users in commercial lines * Representative for the field to present problems to I/T and the business areas and work with said business areas to come up with solid solutions and temporary workarounds to allow the field to continue processing * Solid working relationships with I/T and business units * Strong analytical skills * Ability to read and understand business requirements and come up with comprehensive testing plans that are carried out by testing teams * Testing team lead for both onshore and offshore testing teams * Trainer for new commercial lines qa test team members on various products * Pro-actively plan and participate in meetings with I/T, and business partners

Highlights:

• Qa tester
• Xml
• Customer service
• Html
• Software
• Quality center
• Regression
• Uat
• Team Lead
• Peregrine
• Technical Lead
• Test
• Test Plan
• Test Plans
• Business Analysis
• Business Analyst
• Business Requirements
• Computer Aided Software Engineering
• Information Technology
• Microsoft Excel
• Spreadsheet
• Test Cases
• Comdisco Continue
• Real Estate