Description
Professional Summary: * Hardworking, flexible, detailed and highly motivated individual seeking a position in IT Industry having recently graduated with a Associated degree in Information Technology. * Talent for trouble shooting network problems to ensure network security and ability to implement and maintain network hardware and software. * Proven ability to build and develop productive teams and streamline processes related to profitability and quality. * Thrive in fast-paced, multifaceted arena with challenges and continual growth. Areas of Expertise: * Provides 2 Tier IT Support * Resolves Requests within Ticketing System * Installs & Troubleshoots windows based Operation Systems * Supports Remote VPN * Team Leadership & Training * High Customer Service Skills * Safety & Security Programs * Regulatory Compliance & Accomplishments
Accomplishments
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