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Yolanda B

Queen Latifah of Customer Service

Occupation:

Customer Service Representative

Location:

Waco, TX

Education Level:

High School/GED

Will Relocate:

YES

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Quick learner of Customer Service and use the golden rule treat the customers with concierge customer service like I want to be treated.

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COMPANY POSITION HELD DATES WORKED

Time Warner Cable (Confidential) 11/2006 - 6/2007
Blue Cross Blue Shield of Texas (Confidential) 1/2004 - 10/2006
Hillcrest Baptist Medical Center (Confidential) 1/2003 - 2/2004
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SCHOOL MAJOR YEAR DEGREE

Waco High School Vocational 1989 High School/GED Degree
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Customer Service- process claims and insurance verification,troubleshoot with the customer in regards to cable, telephone and internet, built campaigns for outbound reps,worked on aging through inventory.
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