Professional Summary Accomplished and energetic Team Lead with a solid history of achievement in Telecommunications. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include people development, organizational and oral communication skills. Service-orientated in Call Centre environment with 11 years of experience. Goal-orientated and dedicated to high levels of customer satisfaction and meeting aggressive business goals with specialized knowledge in this field.

Highlights:

• Email
• Security
• Team Lead
• Billing
• broadband
• Customer Service
• Microsoft Outlook
• Microsoft Outlook Express