COVER LETTER: Dear Sirs: Please allow me to take this opportunity to introduce myself. My name is Tammie Turner and I am interested in the position of management. I am excited to begin working with you and your company, I consider myself fortunate to have been given this opportunity to be a part of such an outstanding company, I have a passion for business management and providing exceptional customer service. I have over 30 years of experiences in the food and cashier handling business. Additionally, I have over 200 hours of certifications in business and restaurant equipment management. My leadership qualities and skills are exceptional. I have supervised and managed team members, and food stores. With my knowledge and experiences, I will continue to provide excellent customer service that will exceed your company's expectations. I look forward to becoming a member of your team. Regards, Tammie My abilities, skills, and knowledge include, but are not limited to, the following: Leadership and Supervisory Certificates Possess certification of 200 hours in McOpCo for Business Management, and Serve-Safe. Completed The McDonald's University. Possess certification in Equipment Management. HIPAA certified My additional skills and knowledge include: Extensive knowledge and experience in operating a well-managed clean and safe restaurant including Knowledge of all mandatory State, City, and County Health and Safety regulations. All of which require maintaining a safe-working and healthy dining environment. Responsible for the restaurant administrative requirements. Maintained and developed crew and managers weekly schedules, product orders, etc. 16 years of Supervising, training, and developing team members company policies, procedures, and customer service. Supervised the preparation of food which included: Maintaining the company's quality for high standard in food preparations. Exceeded restaurant financial objectives, such as: food and labor cost, sales, guest counts, etc.by holding team-members accountable for waste management objects, and all inventory counts. Provided outstanding guest service while interacting with guest, and ensuring an exceptional dining experience. Resolved all store-level questions, customer complaints and/or problems in a timely manner and with the appropriate follow-through. Supported the company's store marketing programs such as: Advertisements, promotions, and revenues, etc. Assisted and supported team members and management in conflict resolution through problem-solving, training, coaching and guidance.

Highlights:

• Business Management
• Complaints
• Health Insurance Portability And Accountability Act
• Inventory
• Management