To obtain a position where I can utilize my skills and talents to promote growth and opportunity for myself and my employer. Talents and Skills: Experienced in Customer Service and Collections in a call center setting. Trained in various regulations such as FDCPA, FCRA, PRIVACY POLICY and other related acts and policies. Excellent verbal, written, communication and negotiation skills. Proficient in Microsoft Office, Word, Excel, Power Point, Outlook, Rent Roll, One Site, Fair Housing, recordkeeping, filing, typing 45 to 50 wpm and 10 key by touch. Strongly assertive, professional, confident, results oriented, self-motivated, analytical, organized and tactful.

Highlights:

• Delinquent Accounts
• Skip Tracing
• Call Center
• Inventory
• Advertising
• Billing
• Cellular
• Complaints