Description
PROFESSIONAL SUMMARY Highly experienced System Administrator with 8 years of experience in the information technology management, Help Desk Support, administration, documentation, LAN configuration and implementation. Excellent communication, presentation capabilities and well organized team player. Proven ability to manage multiple projects while meeting challenging deadlines. Communicate technical information to both technical and non-technical staff. AREAS OF EXPERTISE * * IT management and troubleshooting/ Remedy * Windows Vista/7/8 * Management Print Services * MS Active Directory * MS Exchange Server 2007 * Lean Six Sigma - Black belt * Supervise 6 Personnel * System Backups/ Imaging * Cisco Switches/Routers 6500 / Taclanes * Cisco Call Manager/PBX - SCI (Active) * MS Office Suite
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