Description
CAREER SUMMARY and ACHIEVEMENTS Maintenance Lead - TOPGOLF Centennial, CO 2015 - Current Maintain facility and assistance to all departments providing the best overall customer experience at the most unique golf entertainment and bar in the world. * Ability to communicate efficiently with team and managers, good listener and persuasive speaker with the ability to take initiative. * Positive professional attitude and strong focus on safety, Comply with all safety requirements including proper use of personal protective equipment and operation of equipment in a safe and competent manner. * Ability to focus on priorities, organize work and deliver on time to agreed standards. * HVAC EPA 608 Universal certified Night/Weekend Manager - Ace Hardware Aurora, CO 2011 - 2016 Identify with customer issues and projects, assist in directing them to products and educate in the use and application for a resolution. * Managed accuracy to maintain Inventory Controls, stock merchandise replenishment, and stock count management. * Maximize warehouse organization to drive optimal storage space utilization, and to ensure safety controls staying within OSHA guidelines. * History of delighting customers with personalized service, including focused need analysis, product assistance, as well as carry-in and out assistance. * Utilize forklift and pallet jack to move merchandise in a more productive and safe manner. * Managing and building good interpersonal relationships with 10+ employees mentoring them in positive and effective customer service.
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