Summary of Qualifications: * Strong background in acting as liaison with landlords, residents, staff and vendors. * Understands the importance of and focuses on providing quality customer service to both external and internal customers. Strives to remove barriers for excellent customer service. Anticipates customer needs. * Exhibits the ability to analyze work, set goals, develop plans of action recognizes priorities organizes and plans work uses time and resources efficiently. * Develops project alternatives and implements/presents recommendations. Initiates more effective methods to improve work practices and procedures works independently. * Works effectively with members of immediate and cross-functional teams to build and support positive work relationships to achieve or exceed company goals strives to promote a motivating climate conducive to teamwork effectiveness gains the cooperation of others. * Previous supervisory role of up to 8 properties/750 units and 26 employees. * Computer proficient: Word, Excel, Windows, Yardi/AppFolio (property management software)

Highlights:

• Advertising
• Complaints
• Forth Programing Language
• Housekeeping
• Management
• ARM
• Associate in Risk Management
• Customer Service