QUALIFICATION SUMMARY Self-directed and highly motivated professional with twenty plus years of experience with increasingly complex data and telecommunications systems including Cisco VOIP System, Nortel VOIP, Meridian Ones, Meridian Mails, Call Pilot, CS1000, and Symposium systems. Extremely competent in all areas of diagnosis, trouble-shooting, and restoration of telecommunications equipment and applications. Strong customer service and problem solving skills. Proven ability to communicate well with diverse groups and individuals. Organized and efficient with strong communications skills and the ability to manage multiple tasks in a fast paced environment.

Highlights:

• Applications
• Cisco
• Communications
• Connectivity
• Meridian
• Nortel
• Retail
• Security