Familiarity with MS Office programs including QuickBooks, Excel Spreadsheet and MS Word. Knowledge of mathematics, fluent in Russian and English. Excellent interpersonal and leadership skills, good work ethic, responsible, compassionate, accurate, fast teachable and flexible. Friendly and enthusiastic Retail Sales Associate. Highly successful at up selling and promoting new products. Talented Sales Associate effective at multi-tasking and maintaining a friendly attitude under pressure. Efficiently builds loyalty and long-term relationships with customers achieving sales goals. Customer service oriented. Perfect attendance record. Voluntary Greeted customers in a timely fashion while quickly determining their needs. * Described use and operation of merchandise to customers. * Recommended merchandise to customers based on their needs and preferences. * Prioritized helping customer over completing other routine tasks in the area prepare tax returns for individuals Prepared simple to complex tax return for individuals. * Used all appropriated adjustments deductions and credits to keep clients' taxes to minimum. Interviewed clients to obtain additional information on taxable income and deductible expenses and allowances. * Furnished taxpayers with sufficient information and advised to ensure correct tax form completion. * Calculated form preparation fees according got return complexity and processing time required. Received payment by cash checks credit cards and vouchers issued receipts refunds credits or changed due to customers. * Established or identified prices of goods services or admission and tabulated bills using cash registers or optical price scanners.

Highlights:

• Complaints
• Credit Cards
• Customer Service
• Deductions
• Leadership
• Microsoft Excel
• Microsoft Office
• Microsoft Word