Description
SUMMARY An adaptable and dependable customer service professional with multifaceted experience in project analysis, computer electronics and systems analysis, application and process analysis, internal audits, call center management, software project life cycle model management, operation procedure manuals, and auditing licensure opportunities. A self-motivated and attentive top performer that completes quality assurance tasks, including monitoring electronic transmissions and training employees on technical and procedural standards, ensuring positive customer service interactions.
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