Summary Over 30 years close customer support experience with application programs, training, and Help Desk environment. As Senior Lead Configuration Management Analyst/Procurement Officer responsible for processing all Change Request using SRS Remedy, analyzing requirements and procurement of software and hardware requests. Requirements also include maintaining all software license and license renewal requests. As Lead Software Engineer responsible for all testing of software prior to delivery to the operational system. Configuration Management technical support and statistics provided to management review boards.

Highlights:

• Configure
• Hardware/Systems
• Procurement
• Software
• Pricing
• Purchasing
• Regression Testing
• Support