As a Customer Support Data Analyst, I would serve as a member of a team, analyzing the outcome of customer support ticket data. In an effort to marginalize call drivers, we would utilize the most efficient measures available.

Highlights:

• Customer Service
• Compaq
• Dell
• HP
• Lexmark
• Call Center
• Local Area Network
• Microsoft
• Security remote onsite support Gamming telecommute install onboard convergence voice video data
• new york onondaga syracuse