SUMMARY A highly motivated, results focused Service Manager responsible for strategic, as well as, tactical leadership and direction to ensure the delivery of consistently high level of service. Encompass strong leadership and successful team building capabilities combined with excellent communication, presentation and customer service skills. Resourceful problem solver with proven ability to bring quick resolution to challenging situations, as well as, the ability to build lasting relationships with vendors and customers. Experienced in all aspects of Service Delivery including Service Level Agreements, Customer Satisfaction and financial performance.

Highlights:

• Inventory
• Remedy
• Services
• Cascading Style Sheets
• CSS
• Human Resources
• Logistics
• P&L
• Lancaster, PA