Description
SUMMARY Successful sales professional, with 25 years of experience within the Home Depot, including 19 years in varying positions of leadership and management. Store Manager adept at communicating company mission and directives, clearly explaining store policies and procedures to foster teamwork within our core values as a company. Store Manager equipped with extensive experience in retail management and sales. Employs excellent leadership skills and multi-tasking strengths. ACCOMPLISHMENTS Mentored and lead the store associates in providing excellent customer service, resulting in exemplary Voice of the Customer scores, often leading the district in overall results. Addressed customer inquiries and resolved issues to the customers' satisfaction. Participated in several new store openings, and in recruiting and training new staff. Determined staff promotions, and addressed performance issues promptly, and within company guidelines. Maintained operational controls and standards to ensure financial success. Provide a safe environment for associates and customers, ensuring that Workers Compensation and General Liability goals are met. General Store Manager. Annual sales volume $21m 105-130 associates. location. Annual sales volume location location. Annual sales volume of $13m, 80- 90 associates. Successfully executed store liquidation and store closure per company directive, successfully relocating and placing affected associates. as the Merchandising Assistant Store Manager. April location as the Operations Assistant Store Manager. location as the Operations Assistant Store Manager for the relocation of the old store to the newly constructed location.
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