Summary Security Guard and Surveillance professional, equipped with an excellent memory and awareness of surrounding people, events and facilities. Exercises sound judgment during crisis and emergency situations. High ligh ts Investigative skills Report writing CCTV surveillance Observant Interior and exterior patrol High level of integrity Accomplishments Achieved perfect attendance for 5 consecutive years Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts. Greeted public upon entrance and handled foot traffic along with answering questions and providing directions. Assisted customers over the phone regarding Criminal and Civil Records. Assisted in the filing management of court records and verified, edited and updated information. Accomplishments Achieved perfect attendance for 5 consecutive years Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts. Greeted public upon entrance and handled foot traffic along with answering questions and providing directions. Assisted customers over the phone regarding Criminal and Civil Records. Assisted in the filing management of court records and verified, edited and updated information.

Highlights:

• Security
• Complaints
• Management
• BMC PATROL
• Filing