Occupation:Provisioners |
Location:Fairfax, VA |
Education Level:Some College Units Completed |
Will Relocate:YES |
Description
Huntington New York/ Piscataway New Jersey/ Oakton Virginia Managed * Managed billing and collections for BellSouth, Time Warner Cable, and Century Telecommunications generating $265M annually for AT&T Wholesale Markets * Liaison between customers, accounting, provisioning, and Credit Management teams protecting company assets, maintaining 1000+ customer accounts * Issued adjustments, reconciled contract discrepancies, maintained knowledge of Voice and Data services and systems knowledge while insuring highest quality of client service * Resolved inquires related to telecommunication products, services, and customer contract features. long distance and international billing and credit concerns trained employees coordinated staff development insured compliance with OSHA mandates * Managed contracts between business units and Consumer Communications Services in support of AT&T's Winback Market Intelligence and Branding.
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